Ferrite Recording Studio

Support

What's the problem you're having?

Some common questions are answered below, but if you have a question not shown here, please, drop us a line and we’ll try to sort things out for you!

  1. Where’s the User Guide?
  2. Why Can’t I Import Music From My Music Library?
  3. Can I “Bounce” A Project?
  4. How Do I Redo Or Fast Forward On Devices With Small Screens?
  5. Can I Listen To A Recording While I’m Making It?
  6. Before You Start Recording

Note: Some features of Ferrite Recording Studio require iOS 9 or later, or are only available on some devices. Here’s a full list of which features are available where.

Where’s the User Guide?

There’s a comprehensive guide included inside the app itself — just tap the Tools button in the top-right of the Recording/Library screen, and pick User Guide. But if you want to read it on another device, or print it out, the User Guide is available online in a couple of different formats.

We also have a YouTube playlist of tutorial videos you may find helpful!

Why Can’t I Import Music From My Music Library?

Ferrite does support importing music from your Music Library, however, Apple will only allow it to import certain tracks: They must not be copy protected (importing into Ferrite counts as “copying” as far as they’re concerned) and they must already be on your iPhone/iPad/iPod touch.

If you use a “cloud music” service (e.g. Apple Music or iTunes Match) then you might be looking at music that’s “in the cloud”, not actually on your device.

You can check this by looking in the Music app. If the track is downloaded, it should have a triangular badge in the top-right corner with a tiny iPhone icon inside. If that badge is there, you can probably import the track into Ferrite.

If there’s no badge, then you can tap the “…” button at the right hand side of it. You should see a menu option, “Make Available Offline” (or possibly “Download”, depending on which version of iOS you are using). Choose this, and once it’s finished downloading, you should be able to import the track.

Can I “Bounce” A Project?

Yes, you can. Tap the Share button, pick “Save To…”, and in the list that appears, you should see an entry for your device itself (the name will be the name you gave it when you set the device up, or if you never gave it a name, something like “(Your Name)’s iPhone”). Tap this and the project is bounced to your device as an audio file, which you can import into other projects.

How Do I Redo Or Fast Forward On Devices With Small Screens?

Ferrite has Undo and Redo buttons, and Rewind and Fast Forward buttons, but on older devices with smaller screens — especially in portrait — it has to hide the Redo and Fast Forward buttons to fit everything in.

But, you can hold your finger on the Undo, or Rewind button, and it will “unfold” or “pop out” to show both buttons. When you’re done with them, tap the “x” that appears, to fold them away again.

Tip: Once you’ve got the hang of that, there’s a shortcut you can use to Redo or Fast Forward just one step: swipe your finger from the Undo or Rewind button, up in the direction of where the Redo or Fast Forward will appear. It will unfold, select the button, and fold away again all in one go!

Can I Listen To A Recording While I’m Making It?

Yes, through headphones. Plug them into your device before you start recording, and the headphones icon should appear on the recording screen. Tap this to turn headphone monitoring on or off.

Before You Start Recording

Ferrite’s recording is very solid, but it’s possible that it can be interrupted if another app demands control of the audio. For example, if you receive a phone call, the phone takes priority over recording, and we have no way to prevent this (it’s controlled by the OS itself). Also, even if an app doesn’t take control of the hardware, it still might cause unwanted disturbance — for example, by beeping or vibrating the device, if you receive an alert.

For this reason, if you’re making a recording, and it’s important enough to miss phone calls because of it, Apple provide the following recommendations to avoid interruptions:

  • In the Settings app, ensure that Airplane Mode turned on, for devices that have an Airplane mode.
  • In the Settings app, ensure that Do Not Disturb is turned on.
  • In the Calendar app, ensure that there are no event alarms enabled during the planned recording period.
  • In the Clock app, ensure that no clock alarms are enabled during the planned recording period.
  • For devices that have a Silent switch (called the Ring/Silent switch on iPhone), do not move the switch during the recording. When you change to Silent mode, an iPhone may vibrate, for example, depending on user settings.
  • Do not plug in or unplug a headset during recording. Likewise, do not dock or undock the device during recording.
  • Do not plug the device into a power source during the recording. When an iOS device gets plugged into power, it may beep or vibrate, according to the device and to user settings.

Don’t forget to restore your original settings afterwards!